Frequently Asked Questions
What does the first visit look like?
The initial consult is a two-way interview process where we determine your individual needs and if we can help you.
First, we go over the history and origin of your problems and other things related to your health. After that, we will do a focused exam over the area(s) of complaint. If there are no red flags that indicate additional imaging or lab tests we like to adjust on the first visit. Following that we make reasonable recommendations based on your history and presentation, how well you respond to the first adjustment and what the next few weeks of your life look like. We expect this process to take about 45 minutes and schedule it for 60 minutes so we do not feel rushed.
The initial fee is $150 on any type of card OR $140 if you bring cash, we do offer insurance billing receipts upon request. Follow up visit fees are $75 paid with a card, or $70 cash.
Do you take insurance?
We will happily take your HSA or FSA card, but we are an out-of-network provider and we are happy to
supply you with a superbill to submit for reimbursement upon request.
What forms of payment do you take?
We offer a discount for cash and will take any form of credit
card or debit card including HSA or FSA cards.
Do you offer pre-pay packages?
We offer an 8 visit pre-pay package that works out a little better than buy 7 get 1 free.
Do you offer at-home recommendations or exercises?
Most of our practice members receive tailored at-home recommendations to meet their specific health goals. These can include customized stretches, exercises, and lifestyle adjustment recommendations. We know that the road to health is a holistic process, and we actively encourage you to take charge of your own journey in between your visits with us.
Do you have to crack my neck?
Short answer? No, we do not have to crack your neck.
Some people do not like having their necks cracked and as a result, we have incorporated a number of very effective and gentle chiropractic techniques that can help ease your symptoms without manual adjustments to the neck.
On the other hand, some people know that those manual adjustments work very well for them, and we are happy to deliver the adjustment that best suits and serves you.
Do you do massage or trigger point therapy?
While we do not have a massage therapist on staff to deliver pre-adjustment massages, we do have some solutions for the person walking in whose muscles are very very tight.
We like to incorporate light trigger point therapy into our adjustments, and our focus is to help loosen up the soft tissue before an adjustment. When we work to help loosen up the muscles, we create a better environment for the adjustment to do its job. If your muscles are too tight, they can pull your body right back into the position that began causing you pain within days or hours of the adjustment. For some of these people, it is a good idea to get a massage between adjustments and we can provide recommendations for a practitioner who best suits your needs.
How long will an adjustment take?
When we meet with our practice members, we like to be thorough and not make you feel rushed.
We find that we can deliver top of the line adjustments in about 20 minutes.
This is enough time to touch base with how you’re doing, provide a thorough adjustment, and talk for a
few minutes about at-home recommendations for that day or week, and discuss prognosis and the
possible need to return.
Where should I park?
There is a big parking lot in front of the building!
What is your cancellation policy?
House of Health has a 23-hour cancellation policy. An automated text system will send out 24-hour appointment reminders, and if you need to cancel before or within this time frame there’s
nothing to worry about.
If you have a last-minute cancellation, the fee is $35 on a card or $30 cash.
I had a bad chiropractic visit once, why should I pick you?
In the amazing world of chiropractic today there are hundreds if not thousands of types of practices, and they have been set up for different reasons. It is possible that you saw a chiropractor that didn’t listen to your concerns, or gave you the feel of an assembly line, or tried to sell you a ridiculous care plan that didn’t make sense or was very gimmicky, and we totally understand your concern, and if it helps that upsets us too!
We are different in that we listen to your specific complaints, tailor our adjustments to fit your needs, and make reasonable recommendations that don’t cost thousands of dollars up-front. We know that chiropractic is a noble and strong healing art, and if you’ve had a different experience we would love to show you a better
adjustment and chiropractic experience.
Have more questions? Send us a text